Frequently Asked Questions
Event management reserves the right to postpone, change format, modify courses, or cancel the event at any time. The safety of athletes, staff, support crew, and officials is our top priority and will never be compromised.
Event management is not responsible for late arrivals, athletes not finding a venue, misdirected, or delayed for any reason. Late arrivals will NOT be issued a chip and strap and you will not be allowed in the transition area once it is closed. Again, there will be NO refunds for any reason.
Event management reserves the right to cancel an event due to inclement weather or the POTENTIAL of inclement weather. Every attempt will be made to host an event whether in it’s advertised form or altered form. Meaning a triathlon could be modified to a duathlon. A 1500m swim could be made a 500m swim, etc. A half marathon run could be made a 5k run, etc. Under any circumstance a refund or transfer will not be issued. Athletes safety will not be compromised.
If an event has mandatory bike check-in, you must check in your bike during the allotted check in times typically the day before. Failure to do so will mean you are not going to race and again no refunds will be given.
These rules are in place for a reason and deviation of them is not fair to the hundreds of athletes that follow the rules.
First time event, Athlete Experience:
Athletes participating in his/her first “long course” event will result in an interview with the onsite race director. His/her experience will be considered in a personal interview with the race director on site if a question of ability to safely finish is at stake. Failure to comply with the race directors decision will result in a disqualification if there is an un-willingness on an athletes part to change events. Safety will NOT be compromised under any circumstances.
Age participation rules:
Kids 17 and under may NOT compete in half ironman distance events.
Kids must be 10 yrs. of age to compete in adult sprint events.
The race director will have final say for anyone racing at any event.
A lost chip will be billed directly to the athlete for a $40 fee and may result in no times for event. It is in no way event managements responsibility to post a time for an athlete who has lost his/her chip during an event. It is his/her responsibility to ensure that chip is on at all times.
An un-paid bounced check will mean you will be put on the “banned” list. Not a great list to be on if you plan on racing in the future. If you made a mistake with your banking, we understand, but just be sure we are paid after corrections are made.
A tshirt is only guaranteed if the athlete registered by the 14 day cut-off for pre-registration.
3D has a “lost and found” bin. If you have lost something during a race, please contact us at: firstname.lastname@example.org
All race fees are non-refundable. No refunds are allowed.
Transfer to Another Race
Transfers to another 3 Disciplines owned event are allowed. All transfers must be completed two weeks prior to the event in which you are registered or the event you would like to transfer to whichever is sooner. The transfer fee is $15.00 plus any potential difference in race fee.
Events that do not fall under our transfer policy include: Cannonball Run, Sister Lakes, Xterra Rockport Rugged and I Tri for Mac.
Transfers may be made within the current race season only.
Transfer to Another Distance
You may switch between the Olympic and Sprint distances at any event. Please contact us at email@example.com to change your distance or you may do so at the registration tent at the event. No fee to change distance.